CUSTOMER CARE
RETURNS
We kindly ask that you review your order carefully, as all of our products are custom-made specifically for you. Due to the personalized nature of these items, we are unable to accept returns or exchanges. However, if you encounter any issues with your order, such as damage or defects, please don't hesitate to reach out to us. We are committed to ensuring your satisfaction and will do our best to resolve any concerns. Thank you for your understanding and support!
FAQ
Do you provide International delivery?
Yes, we provide international delivery to the following countries:
United States, United Kingdom, Germany, France, Italy, Spain, Netherlands, Belgium, Sweden, Norway, Denmark, Finland, Poland, Austria, Switzerland, Portugal, Ireland.
However, you can only purchase our products in
SWISS FRANCS at the moment.
If you have PayPal or a credit/debit card (Revolt, ...) that can pay in multiple currencies, we would largely appreciate your support! Thank you!
How do I track my order?
You will receive an e-mail from your postal service
soon after placing your order. They will provide you with a way to track your order.